runwebco

AI Customer Support

Customers get answers without waiting.

Your AI customer support assistant answers order, delivery and product questions from email, website chat and WhatsApp, opens a ticket for anything that needs a person, and keeps the customer updated until it is solved.

How it works · AI Customer Support AI Customer Support
  1. WhatsApp · 9:42 PM"Where is my order #5520? It was due today."
A worried customer messages in the evening.

Watch the full video

One minute, with voice-over: See all videos →

What your AI Customer Support does

Real work, every day – not just a chatbot.

24/7 answers

Answers common questions at any hour on email, website chat and WhatsApp.

Order & delivery status

Looks up the order or tracking number and replies with the real status.

Tickets for the team

Anything it can't solve becomes a ticket with all details, assigned to the right person.

Keeps customers updated

Sends progress updates so customers never have to ask twice.

Many languages

Replies in the customer's language – English, Arabic, Hindi, Spanish and more.

Learns your answers

Every new question you answer becomes part of its knowledge.

You stay in control

  • Refunds and complaints always go to a person
  • You decide which topics it answers alone
  • Full history of every conversation

How it helps in your industry

Let's set up your first AI staff member.

Free 30-minute call. We'll show you the live setup.

AI Customer Support | RunWebCo